We do not accept returns or exchanges for medical cannabis products unless the product is different from that which was you purchased. If you receive a different product, please immediately contact us with details of the order and mistake made. Photo evidence may be required for verification, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the mistake. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

All orders are subject to our medical cannabis product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment, or with your consent, we will source the product and ship it as soon as it is available. Please remember to forward your “receipt” with the order number and the secret answer to the email money transfer so we accept the transfer and ship the product out as soon as possible.

Delivery Time:

Average delivery times cannabis products to most locations is between 1-3 business days, for remote locations 3-5 days depending. So, after product is ship out,  the tracking number will be email to the customer. The delivery times is estimates and commence from the date of shipping, rather than the date of order. Delivery times  to be use as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within two business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Sunday. Date of delivery may vary due to shipping practices, delivery location, method of delivery, and the items ordered.

Medical Cannabis Products Delivery Instructions:

We ship all our medical cannabis products in airtight, smell-proof, vacuum-sealed bags. Your order will arrive in a discreet, unmarked UPS, USPS, DHL, FedEx or priority delivery package. Your real address and name must be on the package to ensure proper delivery. Shipping to major centers 1-3 days, and rural locations 3-5 days. If there is any damage to the packaging on delivery, contact and inform us immediately.

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